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TOP 10 REASON WHY YOU SHOULD USE PETER JAMES FOR BODYWORK REPAIRS, MOT AND SERVICING YOUR CAR:

  • FREE collection & delivery

  • Main dealer alternative - Save up to 50% without effecting your warranty

  • Diagnostic & Air-con specialists

  • FREE wash and vacuum with each service

  • MOTs only £27.42 (FREE with GOLD service or just £12.00 with SILVER service)

  • We always call and quote before carrying out any work

  • FREE Mobile bodywork estimates - WE COME TO YOU!

  • German Car Specialist - Mercedes, BMW, Audi and VW

  • Servicing from £99.95 including VAT

  • We deal with ALL insurance companies and guarantee a replacement car


BODYWORK

Peter James Motor Group offer the highest possible standard for bodywork repairs as we hold the prestigious BSI Kitemark and we are an RAC approved Bodyshop. Ensuring that all vehicle bodywork repairs have been carried out safely, competently and at a fair price.

Our Lifetime Guarantee* on all bodywork further ensures that all repairs have been carried out to manufacturers specifications and are fully approved by Trading Standards.

 


DIAGNOSTIC SPECIALISTS

At Peter James Motor Group we pride ourselves on our vast experience of vehicle diagnostics. Using the very latest equipment we are able to communicate with your vehicles on board computers which in turn allow us to identify and rectify management faults. These faults usually eliminate one of your dash warning lights eg. Engine Management, airbag or ABS fault lights.

We are able to work on any make or age of vehicle, petrol or diesel.

 


We are part of the GroupAuto.co.uk network and we have been approved by Trading Standards.

This commitment to customer care gives you just one more reason to choose Peter James Motor Group and ensures that our services adhere to strict quality guidelines.

To ensure standards are maintained, garages must take part in a programme of quality and performance checks to ensure standards are maintained.

 

Aims of the GroupAuto.co.uk Code of Practice

The purpose of the Code is to set out the standards and practices of a GroupAuto.co.uk garage so that you can make an informed and favourable decision as to the suitability of the services on offer.

All GroupAuto.co.uk garages are required to comply with the provisions of the Code and fulfil all relevant statutory and legal requirements, in particular those relating to Trading Standards, Health and Safety, Environmental Protection and Employment.

All GroupAuto.co.uk garages aim to offer an outstanding level of care and attention, as well as the highest standards of workmanship.

 

What is in the GroupAuto.co.uk Code of Practice?

The Code explains the operational standards and procedures that GroupAuto.co.uk garages will employ to ensure customers receive a proficient level of care and attention.

It describes how the GroupAuto.co.uk garage will handle important legal and commercial measures in order to give further support to its customers.

The GroupAuto.co.uk garage have a strong commitment to customer satisfaction and therefore would like to work with the customer to resolve any complaint fairly and quickly. Should, despite these efforts, the complaint remain unresolved, then the customer has the option of pursuing independent arbitration. The Code describes the complaint handling procedure.

Customers of the GroupAuto.co.uk garage network have a real opportunity to help make the GroupAuto.co.uk Code of Practice work to best possible effect, also to help GroupAuto.co.uk monitor and improve the performance of individual garages. The Code details how customers can assist.

Finally, the Code ensures GroupAuto.co.uk garages follow the provisions of the Code and also further develop the Code so that it remains of benefit to the consumer.


*Exclusions to Lifetime Guarantee: Scratches, abrasions, stone chips, collisions and any other damage. Reaction caused by abrasives, detergent, waxes, moisture, corrosives emissions or substances. Blemishes or blistering caused by rust. Repairs carried out other than Peter James Motor Group. Starts 11th February 2013.

Servicing

GOLD £219.95*

Major Service-FREE MOT

SILVER £189.95*

Full Service-MOT £12.00

BRONZE £119.95*

Interim Service-MOT £27.42
All Prices Inc VAT, Parts and Labour (Up to 2 lit). Free Collection & Delivery (Subject to availability, weekdays only).
*Extra charges may be incurred on prestige vehicles and those vehicles requiring specialist Oils, plugs or other specialist parts.

Our Price: £38.00

(VOSA Rec: £54.85)

GOLD Service = FREE MOT
SILVER Service = £12.00 MOT

Air Con Prices

Performance Test: FREE
Anti Bacterial Clean: £20.00
Air Con Service: £49.00
Anti Bacterial Clean & Service: £69.00
(Prices include VAT)

Testimonials

Being a woman it is very hard finding a garage that does not rip you off. Having not driven for a few years due to an accident I wanted to find a garage I could trust. I was extremely happy with the price, the customer service and the work that I had done. I will continue to use this garage as I feel I can trust them.
Linda Hammond
I have used Peter James many times and they have always been very reliable, very friendly and trustworthy. They also collect my car and wash it after service. Brilliant!!
Lorraine Smith
Arranging a service with Peter James Motor Group was easy. I simply filled out the Book Online form then I received a call confirming the booking. They even picked my car up, free of charge.
John Clifford
I have recently had both my cars serviced at Peter James Motor Group and I am writing to express my complete satisfaction of the work carried out and the service provided. I also had one of the cars picked up and delivered back to my home having been washed and cleaned. I consider this to be excellent customer service. I will of course not hesitate to recommend Peter James Motor Group to my friends, family and clients.
P Chakravarti
I am extremely satisfied with the professional service I received including the repaired bodywork from Peter James Motor Group. The gentleman who did the valuation was extremely friendly with a professional approach. I would definitely recommend Peter James Motor Group in the future.
Emanuel Chermaine
I thought I’d send you a thank you to all the staff I spoke to whilst my vehicle was in for repair. You were all very helpful, professional and a credit to Peter James Motor Group.
Valerie Bassi
Very helpful staff, will use them again. Would recommend them to anyone.
Mr Alex Sanderson

Satisfaction

Motor Codes customer satisfaction survey:

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ONLY WITH US YOU GET

  • FREE collection & delivery
  • Main dealer alternative - Save up to 50% without effecting your warranty
  • Diagnostic & Air-con specialists
  • MOTs only £38.00 (FREE with GOLD service)
  • We always call and quote before carrying out any work
  • FREE Mobile bodywork estimates - WE COME TO YOU!
  • German Car Specialist - Mercedes, BMW, Audi and VW
  • Servicing from £119.95 including VAT
  • We deal with ALL insurance companies and guarantee a replacement car

     

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MOT, SERVICE and CAR SALES

Bull Corner
Rainham Road South
Dagenham
Essex RM10 8YT

Open Mon-Fri: 8am to 5.30pm
Sat: 8.30am to 3pm.

0208 592 3887

Contact Form

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BODYSHOP

Unit 16+17
Sterling Industrial Estate
Rainham Road South
Dagenham
Essex RM10 8TX

Open Mon-Fri: 8am to 6pm
Sat: 8am to 1pm.

0208 984 0022

Contact Form

MAP

Copyright © 2016 Peter James Motor Group. Site: RK